customer experience
customer experience · customer experiences
The totality of cognitive, affective, sensory, and behavioral customer responses…The totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.
» Customers usually experience high satisfaction with our new application.
Meaning
1 sensesThe totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.
Examples
1 sentencesCustomers usually experience high satisfaction with our new application.
Forms
plural: customer experiences| Singular | customer experience |
|---|---|
| Plural | customer experiences |
regular