emotional labor
The act of managing feelings and displaying certain expressions in order to meet the…The act of managing feelings and displaying certain expressions in order to meet the requirements of a job.
Meaning
3 senses(uncountable)The act of managing feelings and displaying certain expressions in order to meet the requirements of a job.
(uncountable)Jobs which require such management and display.
(uncountable)The display and management of emotion in non-professional, interpersonal relationships; emotion work.
Origin
Coined by American professor and author Arlie Russell Hochschild in 1983 in her book The MCoined by American professor and author Arlie Russell Hochschild in 1983 in her book The Managed Heart.
Wiktionary, CC BY-SA 4.0 · source
Lessons for this word
1 lessons- A1Countable and uncountable nouns — Because it can be uncountable